How To Fix The “Aw, Snap!” Error Message

Google Chrome Browser Crash

Google Chrome Browser Crash Message

Steps to fix “AW, Snap!” Error Message

If the “Aw, Snap!” error appears, the webpage you tried to load crashed unexpectedly. Most times you can dismiss the error by pressing Refresh .  But if you keep getting the error, try the suggestions below:

  • Restart your Chromebook
    Turning your Chromebook off and back on again applies any updates, like improvements and fixes. To restart your Chromebook:
  1. Click the status area where your account picture appears.
  2. To turn off your Chromebook, select .
  3. Then press your Chromebook’s power button to turn it back on.
  • Close old tabs
    Having a lot of open tabs uses up your Chromebook’s memory and battery, and it might cause problems with the browser.
    Try closing every tab except for the one that is showing the error and see if your performance improves. Then try reloading the tab by pressing Refresh .
  • Check your apps and extensions
    Try removing apps or disabling extensions one by one to see if one of them is causing the problem.
  • Clear user data
    If you still see the error after trying the suggestions above, there may be a problem with the information stored on the Chromebook for your account, such as file downloads or system settings. See instructions for clearing user data stored on your Chromebook.

Source: https://support.google.com/chromebook/answer/1047340

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Gloria Brown

Gloria Brown

The first lady of ChromeGeek.com - In charge of writing Chrome OS tutorials, finding the best Chrome themes and wallpapers. I currently stay in Houston Texas studying marketing and aiming for law degree.

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  • Tamara

    Thanks, I needed this my chromebook was giving me hella since last tuesday i tell ya!

  • Potter Poyper

    Sometimes or rather, most times its because the computer has ran out of memory. This is why these Chromebooks need to come with at least 8gig memory, by 2018 a minimum of 16-20gig memory as a base for all chromes because these days thing are eating up our ram, a simple facebook tab these days with all the videos, gifs, and auto updates can easily eat up your memory and book, a crash.